Data Deletion Instructions

Send a deletion request to privacy@tasknetwork.io from the email address associated with your TaskNetwork account, if available. Use the subject line "TaskNetwork data deletion request".

Include enough information for us to find the account, such as your TaskNetwork account email or phone number and the social provider you want disconnected. Do not send passwords, private keys, full payment secrets, or unnecessary identity documents.

For a connected TikTok account, open Account settings, select "Publishing accounts", and choose "Disconnect authorization" on the TikTok card. Confirm with "Disconnect TikTok authorization". This deletes authorization data without deleting your TaskNetwork account; you do not need admin approval for this step.

After verifying the request, TaskNetwork will delete or anonymize account information where deletion is technically and legally available, disconnect social account tokens and identifiers where supported, and remove personal proof materials that no longer need to be retained.

For YouTube, disconnecting authorization in TaskNetwork settings starts deletion immediately. TaskNetwork deletes YouTube OAuth tokens, granted scopes, and OAuth-derived channel or video metadata as soon as possible and no later than seven days after disconnection or revocation is confirmed. The locked provider identity remains for marketplace integrity unless an administrator approves an identity-reset request. Direct revocation through Google Account permissions ends future access.

For TikTok, disconnecting authorization clears the active connection's credentials, profile identifiers, and granted scopes, removes TikTok-derived verification details and engagement snapshots, and asks TikTok to revoke access. Local deletion does not mean TikTok has confirmed revocation: the result may show revocation pending or failed.

Encrypted credentials needed to revoke TikTok access are temporarily retained in a separate revocation record. They are cleared when revocation succeeds or provider-side removal is manually confirmed. If revocation remains unresolved, scheduled cleanup clears these credentials after the seven-day revocation deadline. Pending or failed revocation may require operator follow-up; it is not permission to reconnect immediately.

TikTok identity removal remains admin-only, even for the same TikTok account. After disconnecting, use "Request identity unlink" on the TikTok card. An administrator must approve removal through the protected review process after local purge and revocation-lifecycle checks before you can link TikTok again. Until removal, TaskNetwork retains a protected identity reservation to prevent reuse.

• Connected social account tokens and provider identifiers.
• Profile details returned by social providers when no longer needed.
• User-submitted proof files or links when they are not required for fraud, dispute, accounting, or legal records.
• Account contact details when the account is closed and retention is no longer required.

TaskNetwork may retain limited records when needed for fraud prevention, marketplace integrity, tax or accounting obligations, payment reconciliation, security investigations, dispute handling, legal compliance, or to prevent repeat abuse.

Retained records are limited to what is needed for those purposes and may include audit events, payout records, transaction references, campaign participation records, and fraud-prevention decisions.

TikTok authorization deletion does not erase marketplace or accounting records, including claims, submitted video links, payment records, or the creator's rights, truthfulness, and paid-partnership attestations. Relinking TikTok does not restore deleted verification details or engagement snapshots.

TaskNetwork can delete or disconnect data stored by TaskNetwork. To remove data stored by a third-party provider, use that provider account settings page to revoke TaskNetwork access or delete provider-side data according to that provider policy.

Revoking TaskNetwork through Google Account permissions prevents future YouTube API access. It does not by itself delete the user's content from YouTube; YouTube-hosted content remains governed by the user's Google and YouTube settings.

Disconnecting TikTok in TaskNetwork does not delete videos hosted by TikTok. Removing TaskNetwork access in TikTok does not by itself complete local data deletion; also use the TaskNetwork authorization-disconnect control or request deletion through support.

We aim to respond to deletion requests within 30 days. Complex requests, fraud investigations, payment disputes, or legal requirements may require more time.